25-22 Higashikanonmachi, Nishi-ku, Hiroshima 733-0032

Terms and Conditions

These terms and conditions form a binding agreement between a visitor and Radiant Azalea Godo Kaisha ("the Company") in respect of use of this website and any matter subsequently undertaken.

1. User obligations

• 1.1 Visitors agree to provide accurate information when submitting an enquiry.
• 1.2 Visitors agree not to use this website to submit false, misleading, or abusive content.
• 1.3 Use of this website is intended for individuals seeking genuine information or assistance regarding property matters in Japan.
• 1.4 No specific age restriction applies to viewing this website; matters requiring legal capacity to contract are handled individually.

2. Responsibilities

• 2.1 Visitors are responsible for complying with applicable laws when using this website.
• 2.2 Where a matter is undertaken, both parties agree to cooperate in providing relevant documents in a timely manner.
• 2.3 Personal data is handled in accordance with the Privacy Policy.
• 2.4 Any communication with a third party, such as a landlord or agent, referenced during a matter remains the visitor's own responsibility unless the Company has agreed in writing to communicate on their behalf.

3. Disclaimers and limitations

• 3.1 Information published on this website is general in nature and does not constitute legal advice for any specific situation.
• 3.2 The Company's liability, where permitted by law, is limited to the fee paid for the specific matter concerned.
• 3.3 The Company is not liable for indirect or consequential loss arising from use of this website.
• 3.4 Neither party is liable for delay or failure to perform caused by circumstances beyond reasonable control.

4. Legal information

• 4.1 These terms are governed by the laws of Japan.
• 4.2 Any dispute arising from these terms is subject to the jurisdiction of the courts having authority over Hiroshima, Japan, unless otherwise agreed in writing for a specific matter.
• 4.3 If any provision of these terms is found unenforceable, the remaining provisions continue in effect.
• 4.4 These terms may be updated from time to time; the version published on this page applies at the time of use.

How a matter is confirmed

After the first written outline, the office replies with the documents it needs, the fixed price, and the number of working days the review will take. A matter begins only when the sender confirms that scope in writing and the documents arrive. If the documents turn out to be materially different from the outline, for example a lease with several addenda that were not mentioned, the office will propose a revised scope before continuing.

What the written summary covers

The summary follows the document line by line and records, in plain language, what each relevant clause provides, how it compares with the published guidance where guidance exists, and which points are worth raising before signature or before a deposit is settled. It reflects the documents and facts supplied on the date it is written. It does not predict how a landlord, agent, court or conciliation committee will respond.

One round of written follow-up questions on the summary is included in each fixed price, provided the questions are sent within thirty days and concern the same documents.

Cancelling a matter

A matter may be cancelled free of charge until the office confirms that the documents have been received and review has started. After that point the fixed price is payable in full, because the reading is the work. If the office itself cannot complete the review within the stated timeframe, the sender may cancel and receive a full refund.

Confidentiality and liability

The office treats the documents and the summary as confidential and does not disclose them except as described in the Privacy Policy. The Company's liability for any matter is limited to the fixed price paid for that matter, except where loss is caused by its wilful misconduct or gross negligence. These terms are governed by Japanese law, with the Hiroshima District Court as the court of first instance.

Keeping the summary useful

A summary is written to be kept with the lease or contract it describes and read again at renewal, at a rent revision, or when the keys are handed back. For that reason the office dates each summary, lists the exact pages it was based on, and states any document that was asked for but not supplied. If a later addendum changes a clause, the earlier summary should not be relied on for that clause; the office can review the addendum as a separate, smaller matter at the price quoted at that time.

Contacting the office during a matter

Questions during a review are answered in writing so that each answer can be kept with the summary. A short telephone call can be arranged to clarify the facts, but the office will confirm anything material from that call by email the same day.